Shipping, Returns & Refunds
Shipping Policy
Processing Time
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All orders are processed within 3–5 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
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Once dispatched, delivery usually takes 5–10 business days depending on your location.
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We currently ship only within India. International shipping is not available at the moment.
Shipping Charges
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Shipping charges will be calculated and displayed at checkout.
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Free shipping may be offered on select products or during special promotions.
Order Tracking
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Once your order is shipped, you will receive a tracking ID via email or SMS.
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You can track your package through the courier partner’s website.
Delays
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While we aim for timely delivery, delays may occur due to unforeseen factors like weather, courier service disruptions, or remote location constraints.
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We appreciate your patience and understanding in such cases.
Return & Refunds Policy
Eligibility for Returns
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We accept returns only if:
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The product is damaged during transit.
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The product is defective or different from what you ordered.
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Return Request Timeframe
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Return requests must be raised within 3 days of receiving the product.
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Any requests after this period will not be accepted.
How to Initiate a Return
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Email us at adishakticares@gmail.com with:
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Your order number.
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Photos/videos clearly showing the damage or defect.
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Our team will review your request and provide return instructions.
Condition of Returned Items
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The item must be unused, in its original packaging, and with all tags/labels intact.
Refund Process
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Once we receive and inspect the returned product, your refund will be processed within 7–10 business days.
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Refunds will be made to the original payment method.
Non-Returnable Items
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Products that have been used or damaged due to customer mishandling.
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Personal care items, consumables, and custom-made products.